Resources for Multi-Sector Organizations

Multi-Sector Service Accountability Agreements (MSAAs)

To view current MSAAs with in the Central West LHIN please click here.

MSAA Steering Committee Communiqués

There are currently no MSAA Communiqués in circulation. 

REFERENCE MATERIALS

2019-2020 MSAAs 
FAQs English
 
2019-2020 Community Accountability Planning Submissions (CAPS) 
Provincial Guidelines English
Provincial Narrative  English
Schedules and Indicators (Education Session Slide Deck)
English
Community Reporting - SRI Completion Guide
English
Planning Guide  English
Planning Narrative 
English

MSAA Schedule D Directives, Guidelines and Policies
Community Financial Policy 2016 English
French
Personal Support Services Wage Enhancement Q&A (2015/16) English
Personal Support Services Wage Enhancement Directive 2014
English
Policy Guideline for CCAC and CSS Collaborative Home and Community-Based Care Coordination, 2014 English
Policy Guideline Relating to the Delivery of Personal Support Services by CCACs and CSS Agencies, 2014 English
Protocol for the Approval of Agencies under the Home Care and Community Services Act, 2012 English
Assisted Living Services for High Risk Seniors Policy, 2011 (ALS - HRS) English
Community Support Service Agency Complaints Policy (2004) English
Assisted Living Services in Supportive Housing Policy and Implementation Guidelines (1994) English
Attendant Outreach Service Policy Guidelines and Operational Standards(1996) English
Screening of Personal Support Workers (2003) English
Guideline for Community Health Service Providers Audits and Reviews, August 2012 English

Additional Policies, Directives and Guidelines

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