Our Mission, Vision & Values 



  • We are empathetic, sensitive and kind in everything we do.


  • We challenge the status quo and develop new solutions that leverage technology, culture, strategy and leadership, and drive change.


  • We foster cross-sectoral partnerships and cultivate relationships to promote and deliver improved health and health outcomes.
  • We educate and encourage patients, families and caregivers to share their experiences to inform system-level solutions.
  • We will create a culture of collaboration across our organization.


  • We are committed to the effective delivery of high quality, patient-centred, safe,
    and equitable care.
  • We take responsibility as system stewards to ensure health system resources are used efficiently and effectively.
  • We approach our relationships and organizational activities with honesty, integrity
    and transparency.


  • We value and celebrate all realms of diversity in our community.
  • We value our community’s beliefs, cultures, and backgrounds.
  • We are committed to creating a healthy workplace where everyone feels safe and valued.


  • We strive to deliver the highest quality service to residents in the Central West LHIN.
  • We will continuously learn to help us achieve service excellence in everything we do.

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